Eildon Medical Practice (Newtown St Boswells)
Melrose and surrounding area including Buckholm, Earlston, Smailholm, Ancrum, Clerklands and Abbotsford.
When are we open?:
Monday: 8.30am - 6pm
Tuesday: 8.30am - 6pm
Wednesday: 8.30am - 4.30pm
Thursday: 8.30am - 6pm
Friday: 8.30am - 5pm
Dr Roderick McDonald (GP - Senior Partner)
Dr John McDonagh (GP)
Dr Geoff Wilson (GP)
Dr Lesley Blake (GP)
Dr Karen Andrews (GP)
Making an appointment: 01835 822777
These may be made by telephone or in person during office hours only.
Out of hours: 08454 242424
All weekday calls between 6pm and 8am, and weekend calls are dealt with by NHS 24. These calls are dealt with by a trained nurse, who will give advice, and may ask you to attend the nearest Borders Emergency Care Service Centre (BECS), or arrange a home visit. The telephone number for NHS 24 is 08454 24 24 24. Public Holidays are also covered by this service.
Home visits are for patients who are too ill or infirm to visit the Surgery. If possible your request should be made before 10.00am, giving the receptionist an indication of the problem and the urgency. This allows the doctor to act appropriately. We ask patients to note that we can see four or five patients in the Surgery in the time that a home visit normally takes.
You will receive a re-order form attached to your prescription when medication is to be repeated. Please use it to request your repeat prescriptions. Telephone requests should be avoided if possible, as this can result in error, and engages busy lines and staff.
We operate a 48 HOUR service, which excludes Saturday and Sunday. This means that your repeat prescription will be checked, signed, and ready after this time. Please note that any time in post is not included in this timescale.
Please assist your doctor and reception staff by following these guidelines. If you have any queries, please speak to your doctor or any receptionist.
We have a practice complaints policy, which is closely monitored and our Practice Manager will assist with any comments, commendations or complaints.
Chronic Disease Management
Well Woman Clinics
Newtown St Boswells TD6 0PP
01835 822777 General Tel.
01835 822777 Appointments Tel.
08454 242424 Out of Hours Tel.
01835 823151 Fax