O'Connell Street Medical Practice (Hawick)

Area Covered:
Hawick and surrounding area including Ashkirk, Ancrum, Chesters, Linhope & Buccleuch
When are we open?:
The reception is open Monday to Friday between 8.00am and 6.00pm
Consultation Times
Monday 8.10am-5.30pm
Tuesday 8.10am-5.30pm
Wednesday 8.10am-5.30pm
Thursday 8.10am-5.30pm
Friday 8.10am-5.00pm
These times may change occasionally to improve flexible access when there is increased demand.
To download our practice leaflet please click here
Staff List:
Dr Linda Bruce (GP)
Dr John MacDonald (GP)
Dr Emma Woolfenden (GP)
Dr Kevin Buchan (GP)
Dr Chinniah Prabhakar (GP)
Dr Elaine Kirk (GP)
Making an appointment:
01450 372276
Appointments may be made by calling at Reception or by phoning 372276 during working hours. Patients with medically urgent problems will be seen the same day. Routine appointments are scheduled at ten-minute intervals
Please note that the Community Nursing staff and Health Visitors have their own direct telephone numbers as follows:
Community Nurses: 01450 371763
Health Visitors: 01450 376845
Out of hours:
08454 242424
If you require to phone O'Connell Street Medical Centre out of hours regarding an urgent medical problem, a recorded message will give you a phone number to call NHS24. You may call NHS24 directly on 0845 24 24 24. You will be put through to an experienced NHS24 Nurse, who can arrange for you to be seen by a doctor at your local out-of-hours centre or, if it is appropriate, in your own home. The nurse may also be able to provide you with advice which will help you to look after yourself at home when appropriate, without having to refer you to anyone else.
Home visits:
Housebound patients who require a visit should please telephone the surgery before 10.30am if possible. The duty GP may telephone back to discuss the visit request.
Repeat prescriptions:
Repeat prescriptions can be obtained without an appointment if your doctor provides a drug re-order form attached to your prescription. If you need your prescription renewed, please bring the form to reception before 11 am if possible, and allow two full working days for the request to be processed. Repeat prescriptions are sent to the Pharmacy of your choice.
Suggestions/Complaints:
Clearly it is in everyone's interest to air a problem and to resolve it as quickly as possible. If you have a complaint or a concern about the attention you have received from a doctor or any of the practice staff please do let us know. Alternatively you may prefer to discuss your concerns informally and in private with John Fishwick, Practice Manager. Suggestions to improve our service to patients are always welcome.
Clinics List
Asthma/Chronic Lung Disease
Blood Pressure
Cervical Cytology
Child Health Surveillance
Diabetic
Elderly Screening
Family Planning Advice
Foreign Travel Information
Health Education
Health Promotion
Hearing Clinics for Children
Infant Immunisations
Maternity Care
Minor Surgery
New Patient Examinations
Parent & Child Group
Venepuncture
Well Baby Drop In Clinics
Well Person Clinics
Contact Details:
Mr John Fishwick
Practice Manager
O'Connell Street
Hawick
TD9 9HU
01450 372276 General Tel.
01450 372276 Appointments Tel.
08454 242424 Out of Hours Tel.
01450 371564 Fax

