Jedburgh Medical Practice 

Jedburgh Health Centre

Area Covered:

Jedburgh, Ancrum, and surrounding area bounded by Lilliardsedge Park, Kalemouth Bridge, Hownam, Carter Bar, Bonchester Bridge, and Denholm

 

When are we open?:

Monday to Thursday - 8.30am to 6.00pm
Friday - 8.30am to 5.30pm

To download our practice leaflet please click here.

If registering as a new patient, please complete our registration form and health assessment questionnaire.

 

Staff List:

Dr Graham A Cook  (GP) 
Dr C Ruth Dorward  (GP) 
Dr Ross J Mitchell  (GP and Managing Partner) 
Dr Morag B Robertson  (GP) 
Dr Jane C Savory  (GP)

 

Making an appointment:

01835-863361

GP Morning Surgeries are open access. Patients presenting from 8.30am to 9.30am will be seen that morning. An limit of 15 patients per doctor applies. Patients presenting after that time will be seen within 24 hours.

GP Afternoon and Evening Surgeries are by appointment only.

All Practice Nurse and Phlebotomist clinics are by appointment.

Appointments can be made by attending the Health Centre or by telephoning during hours.

 

Out of hours:   08454-24-24-24

Borders Health Board is responsible for out-of-hours services. When the Practice is closed, care is provided via NHS24 from the Borders Emergency Care Centre based at Borders General Hospital. This service operates from 6.00pm to 8.00am Monday to Friday, all weekend, and on local and public holidays. The service can be accessed by phoning NHS24 on 08454-24-24-24. Their website is http://www.nhs24.com


Home visits:

Home visits are for patients who are too ill or infirm to attend the Health Centre. If possible your request should be telephoned before 10.00am, giving the receptionist an indication of the problem and the urgency. This allows your doctor to act appropriately. We ask patients to remember that we can see four people in the surgery in the time that a home visit normally takes.

 

Repeat prescriptions:

We operate a 48 hour prescription service, which excludes Saturday and Sunday.

Your doctor will arrange for you to receive Repeat Prescription Order Forms when your medication is going to be required on a regular basis. Please look after your forms, and use them when requesting repeat prescriptions.

We ask patients not to request repeat prescriptions by telephone, as this can result in error, and engages busy lines and staff.

Please assist your doctor and reception staff by following these guidelines for your repeat prescription requests.

Guidelines for Repeat Prescriptions:

  • Keep and use your repeat prescription order forms.
  • Bring it with you when you are consulting your doctor, or going into hospital.
  • Bring, send, or post it to the Health Centre for your repeat prescriptions. Do not wait until you run out of your medication.
  • Please mark your form clearly in pencil against the medications which you are requesting. If you wish your prescription to be posted to you, please provide a stamped self-addressed envelope.
  • We encourage patients to make use of the daily prescription collection services provided by the local Jedburgh chemists.
  • Avoid telephone requests, unless you are unable to bring, send, or post your form to the Health Centre. Your cooperation in this matter is appreciated.
  • Your repeat prescription(s) and new reorder form will be available after 12.00pm (noon) on second working day after your request is received e.g. requests on Friday will be available on Tuesday after 12.00pm (noon).

Your doctor will exercise discretion regarding urgent requests.

 

Suggestions/Complaints:

We work hard to try to ensure that our patients and visitors receive a high quality of service from Jedburgh Medical Practice.

If you have a complaint or concern about the service you have received from us, please let us know. A Practice Complaints Leaflet is available from reception.

Our procedures meet national criteria and form part of an NHS system for dealing with complaints.



Clinics List

Antenatal - by appointment

Asthma Clinic - by appointment

Baby Clinic - Tuesday afternoon

Cervical Cytology - by appointment

Child Health - by appointment

Diabetic Clinic - by appointment

Family Planning - by appointment

Immunisation - by appointment

Warts Clinic - Wednesday afternoon

Weight Clinic - Monthly on a Friday at 1.30pm

 

Contact Details:

Mr Ian M Duncan
Practice Manager
Queen Street
Jedburgh
Roxburghshire
TD8 6EN
01835-863361 General Tel.
01835-863361 Appointments Tel.
08454-24-24-24 Out of Hours Tel.
01835-864273 Fax