Merse Medical Practice Duns 

Area Covered:

Duns as centre, area includes Cockburnspath, Coldingham, Ayton, Paxton, Coldstream and Westruther.

 

When are we open?:

Monday to Friday 8am to 6pm.

 

Staff List:

Dr Bruce M Auld  (GP - Senior Partner) 
Dr Emily Collin  (GP) 
Dr Gordon Sim  (GP)

 

Making an appointment: 01361 885030

The purpose of the morning surgery is to see patients within 24 hours of onset of their illness. You will be seen by any partner available. Please phone for an appointment after 8.00am that day.

Afternoon appointments are of ten minutes duration and you are free to choose which doctor you would like to see. However, we prefer patients to see the same doctor each time they consult during the course of one particular illness.

 

Out of hours: 08454 242424

Out of hours care is arranged by NHS Borders. If you require urgent medical advice or attention out of hours (6pm and 8am Monday to Friday and 6pm to 8am Friday to Monday) please telephone NHS24 on 08454 242424. Calls will be handled in different ways depending on the nature of the complaint.

Your call will be taken by a trained call handler who will ask you a number of questions about your symptoms to decide how you can best be treated.

  • Advise you how you can treat symptoms yourself
  • Ask you to visit your local pharmacy for further advice
  • Ask you to attend one of the local minor injuries units eg Duns or Kelso
  • Ask you to attend the Borders Emergency Care Service at the BGH
  • If medically necessary, arrange for a local nurse or doctor to visit you at home
  • Arrange an ambulance for you if you need one.

NHS24 is also available for Text phone users with hearing and speech difficulties by calling 18001 08454 242424.

 

Home visits:

If you are too ill to attend the surgery, please request a visit by telephone before 10am so that the doctors can plan their visits with the minimum of delay.

 

Repeat prescriptions:

We now use the tear-off part of prescription forms for reordering repeat prescriptions. These will be given to patients by the chemist along with their repeat medication. When a further supply is required simply mark the drugs required on the form and hand it in at reception or to Mr Romanes, our local chemist. Please allow up to two full working days for your medication to be dispensed. Anyone who is unable to hand this form in to either reception or the chemist and who wishes to order repeat medication should either post the reorder slip into the surgery or phone our dedicated repeat prescription line 01361 885033. Patients should no longer phone the surgery line to order repeat prescriptions.

 

Suggestions/Complaints:

If you have any comments on the medical services provided please ask to speak to the Practice Manager.

 

Clinics List 

Antenatal & Postnatal
Baby
Cervical Smear
Child Development Assessment
Health Promotion
Immunisation
Minor Surgery
Wart Treatment
Well Woman Clinics

 

Contact Details:

Claire Fernandez
Practice Manager
Knoll Health Centre
Station Road
Duns TD11 3EL
01361 885030 General Tel.
01361 885030 Appointments Tel.
08454 242424 Out of Hours Tel.
01361 882186 Fax